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New Public Management : Contemporary Western trend of the new public administration From the start of the 1970s, the West has dominated the field of public administration nearly a and was regarded to be effective, even the best traditional or mainstream public administration, subjected to a new external environment increasingly tough challenges, and the almost routine, rigid-tier system can not meet the increasingly rapid changes in information and knowledge-intensive society and economic life, build on its two major theoretical basis -- Goodnow Wilson and the political-administrative theory and the two-layer management Huibaike no theory Law answered and solved the government faces an increasingly serious problems and difficulties : the financial crisis, the social welfare policy unsustainable, government agencies increasingly bloated, inefficient, the public lost confidence in the government's ability, "government failure" theory has begun to 正是在这样的历史背景下,一种新的公共行政理论、管理模式——新公共管理(NewPublic Management)在80年代的英美两国应运而生,并迅速扩展到西方各国。It is in this historical backdrop, a new public administration theory, Management -- New Public Management (NewPublic Management) in the 1980s, the Anglo-American two crops, and the rapid expansion of the Western 与以往传统的公共行政框架内进行的变革不同,新公共管理不是对现存行政管理体制和方式进行某种程度的局部调整,或仅仅是为了降低行政管理的成本,减少行政费用开支,更重要的是,它是对传统的公共行政模式的一种全面清算和否定。And the number of traditional public administration within the framework of the changes, Public management is not new to the existing administrative structure and ways of some degree of partial adjustment or simply to lower administrative costs and reduce administrative expenses, but more importantly, It is the traditional model of public administration of a comprehensive settlement and 一、新公共管理的理论基础1, the new public management theory 如果说传统的公共行政以威尔逊、古德诺的政治—行政二分论和韦伯的科层制论为其理论支撑点的话,新公共管理则以现代经济学和私营企业管理理论和方法作为自己的理论基础。If the traditional public administration to W Goodnow political-administrative theory and the two-Weber-tier system on the support of their theory, new public while management of modern economics and private enterprise management theory and methods as its theoretical 首先,新公共管理从现代经济学中获得诸多理论依据,如从“理性人”(人的理性都是为自己的利益,都希望以最小的付出获得最大利益)的假定中获得绩效管理的依据;从公共选择和交易成本理论中获得政府应以市场或顾客为导向,提高服务效率、质量和有效性的依据;从成本—效益分析中获得对政府绩效目标进行界定、测量和评估的依据等等。First, the new public management from modern economics has many theoretical basis, From the "rational" (the rational is for their own want to pay the smallest gain maximum benefits) of the premise is the basis for performance management; from the public choice theory and transaction cost which the government should be market-oriented or customers, improve the efficiency of services, the quality and effectiveness of the basis; from the cost-effectiveness analysis was to define the performance goals, Measurement and evaluation, and so on the 其次,新公共管理又从私营管理方法中汲取营养。Secondly, the new public management from the private management methods to absorb 新公共行政管理认为,私营部门许多管理方式和手段都可为公共部门所借用。The new public administration that many private sector management methods and means available to the public sector 如私营部门的组织形式能灵活地适应环境,而不是韦伯所说的僵化的科层制;对产出和结果的高度重视(对私营部门来说,产出就意味着利润,而在高度竞争的市场环境中,要获取利润就必须给顾客提供高质量的服务,同时尽可能地降低成本),而不是只管投入,不重产出;人事管理上实现灵活的合同雇佣制和绩效工资制,而不是一经录用,永久任职,等等。Such as the private sector, the organizational form of flexibility in adapting to the environment, and not Weber said the rigid hierarchy; outputs and outcomes of the high degree of importance (for the private sector, output means profits in a highly competitive market environment, we must make profits to provide customers with high-quality service, Meanwhile, as far as possible to reduce costs), rather than just input and output weight; personnel management to achieve a flexible system of employment contracts and performance pay system, rather than by hiring a permanent office, and so 总之,新公共管理认为,那些已经和正在为私营部门所成功地运用着的管理方法,如绩效管理、目标管理、组织发展、人力资源开发等并非为私营部门所独有,它们完全可以运用到公有部门的管理中。In short, the new public management, and is already by the private sector to successfully used management methods, If performance management, goal management, organizational development, human resources development is not unique to the private They can be used in public sector 二、新公共行政管理的基本特征Second, the new public administration of the basic features 新公共管理是个非常松散的概念,它既指一种试图取代传统公共行政学的管理理论,又指一种新的公共行政模式,还指在当代西方公共行政领域持续进行的改革运动。New Public Management is a very loose concept, it refers to an attempt to replace the traditional public administration management theory, Also referred to a new model of public administration, also refers to the contemporary Western ongoing public administration reform 其名称在西方各国也不尽相同,如在英国叫“管理主义”,在美国则称为“企业家的政府”或“新公共管理”,在其他一些国家又称为“市场导向型公共行政”等等,但它们都具有大体相同的特征。Its name in western countries is not necessarily the same as in the United Kingdom called "management", in the United States known as the "entrepreneurial government" or "new public management" In some other countries, also known as the "market-oriented public administration," and so on, but they have broadly similar 首先,新公共管理改变了传统公共模式下的政府与社会之间的关系,重新对政府职能及其与社会的关系进行定位:即政府不再是高高在上、“自我服务”的官僚机构,政府公务人员应该是负责任的“企业经理和管理人员”,社会公众则是提供政府税收的“纳税人”和享受政府服务作为回报的“顾客”或“客户”,政府服务应以顾客为导向,应增强对社会公众需要的响应力。First, the new public management to change the traditional model of public government and the relationship between society, reopened to the functions of the government and with the community relations position : that the government is no longer superior, "self-service" bureaucracy, government officials should be responsible "corporate managers and managers" the public is to provide the government's tax revenue "taxpayers" and access to government services in return for the "clients" or "customers" government services should be customer-oriented and should enhance the public's need to respond to 近年来,英、德、荷兰等国政府采取的简化服务手续、制订并公布服务标准、在某一级行政区域和某些部门或行业开办“一站商店”服务等,就是在这种新的政府—社会关系模式下所施行的一些具体措施。In recent years, Britain, Germany, the Netherlands and other government services to simplify the procedures and to develop and publish service standards, in a regional and an administrative certain sectors or industries offer "one-stop shop" It is in this new government-community relations model as applied by some of the specific 其次,与传统公共行政只计投入,不计产出不同,新公共管理更加重视政府活动的产出和结果,即重视提供公共服务的效率和质量,由此而重视赋予“一线经理和管理人员”(即中低级文官)以职、权、责,如在计划和预算上,重视组织的战略目标和长期计划,强调对预算的“总量”控制,给一线经理在资源配置、人员安排等方面的充分的自主权,以适应变化不定的外部环境和公众不断变化的需求。Secondly, with the traditional public administration, only the input, output or not, New Public Management pay more attention to the activities of the outputs and outcomes that provide public services to the efficiency and quality, thus entrusted to the "first-line managers and managers" (that is, low-level civil service) to the post of powers, responsibilities and If the plan and budget, the attention to the organization's strategic goals and long-term plans, the emphasis is on the Budget for its "total" control, to the frontline managers in the allocation of resources and personnel arrangements, and so on the full autonomy to adapt to the fluctuating external environment and the ever changing [NextPage][NextPage] 第三,与上一点紧密相联,新公共管理反对传统公共行政重遵守既定法律法规,轻绩效测定和评估的做法,主张放松严格的行政规制(即主要通过法规、制度控制),而实现严明的绩效目标控制,即确定组织、个人的具体目标,并根据绩效示标(performance indicator)对目标完成情况进行测量和评估,由此而产生了所谓的三E,即经济(economy)、效率(efficency)和效果(effect)等三大变量。Third, and closely related, 1:00, the new public management oppose traditional public administration re-compliance with established laws and regulations, Light performance measurement and assessment practices, advocating the relaxation of the strict regulatory system (that is, through legislation, system control), achieve strict control of the performance goals, which was to determine organizations, individuals of specific goals, under the performance indicator (performance indicator) on the target for completion of the measurement and assessment, as a result, the so-called three E, in which the economy (economy), efficiency (efficency) and the effect (effect), and other three 第四,与传统公共行政排斥私营部门管理方式不同,新公共管理强调政府广泛采用私营部门成功的管理方法和手段(如成本—效益分析、全面质量管理、目标管理等)和竞争机制,取消公共服务供给的垄断性,如“政府业务合同出租”、“竞争性招标”等,新公共管理认为,政府的主要职能固然是向社会提供服务,但这并不意味着所有公共服务都应由政府直接提供。Fourth, public administration and the traditional exclusion of private sector management methods differ, New Public Management emphasizes the wide adoption of successful private sector management methods and means (such as cost-benefit analysis total quality management, management by objectives) and the mechanism of competition, the abolition of the supply of public services monopoly, If "government contracts for rent" and "competitive bidding", the new public management, The main function of government is to serve the community, But this does not mean that all public services should be provided directly by the 政府应根据服务内容和性质的不同,采取相应的供给方式。According to the government services and the different nature of the corresponding supply 如图所示:As shown : 市场状况/宪法职责模式Market status / mode of constitutional duties 附图Map 1、此项服务活动是由宪法明文规定的属政府职责范围之内,同时也没有其他竞争者,如国防,应由政府承担。1, the service activities by the Constitution provides that the government is within the scope of duties, while no other competitor, If defense, should be borne by the 2、虽属宪法规定的政府职责,但同时有其他竞争者的存在,即其他非政府部门也在从事此项活动,如医院,在这种情况下,政府并非一定要亲自提供此项服务,而大可通过招标、合同出租等形式,将其出租给其他公营或私营部门,政府只要对其绩效目标进行测定和评估,并提供相应的报酬,便不失为一种提高服务质量和效率的有效途径。2, although the Constitution stipulates the functions of government, but there are other competitors exist, in other words, the non-governmental sector are engaged in this activity, such as hospitals, in this case, The government is not obliged to provide such a service in person, and goes through the tender, the contract leasing, and other forms, will be rented to other public or private sector, government, as long as its performance targets and measured assessment, and provide corresponding remuneration, it is nevertheless a good quality of service and efficient and effective 这也就是《重塑政府》一书的作者奥斯本和盖布勒所说的政府应该“掌舵而不是划桨”。This is the "reinventing government", the author of a Osborne and Gaebler said the government should "steer and not the " 3、宪法没有规定是政府的职责,而又存在着市场竞争者,如影视业,这时政府就完全可以不从事此项活动,而完全由私营部门承担。3, the Constitution does not provide is the duty of the government, the market and the existence of competitors, such as film and video industry, Then the government can not engage in this activity, and completely by the private 4、宪法既没有规定是政府的职责,同时又没有或缺乏从事此项活动的竞争者,如高等院校,这时政府就应积极培育市场,鼓励人们参与此项活动,以提高此项服务的效率、质量和有效性。4, which is not provided for the constitution is the duty of the government, but also the absence or lack of this activity in the competitors As institutions of higher learning, then the government should actively develop the market and encourage people to participate in activities to enhance the service efficiency, quality and 需要说明的是,上述只是典型的四种公共服务类型,在现实中,It is important to point out, these are just typical four types of public services, in reality,

文章名:Benchmarking the firm’s critical success factors in new product 作者:Cooper, RG, Kleinschmidt, EJ, 杂志:The Journal of Product Innovation Management 12, 374– 去看看 论文投稿资讯站论文发表,论文代写,省级论文,国家级,北大核心发表,研究生,MBA论文

经济管理类英文文献

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朋友你好,直接往要投的报刊、网站或者其他媒体的电子邮箱投稿即可。根据我多年从事文字工作的经验,我认为:如果投稿更有针对性,命中率会更高一些。这就关系到,你是哪里的?干什么的?写的稿件是什么体裁?什么内容?如果说投稿的话,最好投当地的报刊、网络或者是你从事的职业报刊发表,要投哪个媒体首先要研究哪个媒体,看它需要什么内容、什么体裁、什么格式的稿件,“对症下药”,这样会更轻松一些、方便一些,命中率会更高一些。如果你能够告诉我你的具体情况(干什么工作,哪里的,写的小说的大致内容等),我可以给你一些建议。我1993年开始在部队时开始发表各类文章,包括:报告文学、新闻、诗歌、散文、小说、评论等体裁的,到目前,先后在《人民日报》《法制日报》《农民日报》《中国文化报》《法制文萃》《半月谈》《解放军报》《中国国防报》《中国绿色时报》《中国日报》《中国教育报》《人民公安报》《中国交通报》《中国安全生产报》《中国转业军官》《中国人事》《道路交通管理》等报刊发表的大约5000篇左右吧,有40多篇获奖。另外:投稿时,第一要有信心,第二要投对报刊媒体,这两点非常重要。祝你成功!

质量管理英文文献类型

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IntroductionDuring the past two decades total quality management (TQM) has spread considerablyamong firms, and consequently researchers have studied this management approach insome Some authors find a positive relation between TQM adoption and organisationalperformance ( Douglas & Judge, 2001; Kaynak, 2003; Powell, 1995) Powell(1995), under the framework of the resource-based view (RBV) of the firm, conceptualisesTQM as a strategic From that standpoint, various authors have considered theRBV as a useful theoretical approach to explain TQM’s impact on organisational performance( Escrig-Tena & Bou-Llusar, 2005; Reed, Lemak, & Mero, 2000; Savolainen,2000) Under the RBV, TQM constitutes a resource that is difficult to imitate (Powell,1995) and that generates competitive advantages in the firms that adopt it (Savolainen,2000) Moreover, Reed et (2000) deduced that TQM itself has the potential to generatebarriers to imitation, necessary for In turn, Escrig-Tena and Bou-Llusar(2005) conclude that TQM positively influences organisational performance through thedevelopment of a series of competencies (skills or specific abilities to deploy resources)Some consensus exists about TQM’s capacity to improve organisational performance,so we focus our analysis on how firms can increase the benefits deriving from TQM This is the main objective of the current For this purpose, we use the theoreticaland conceptual framework provided by Williamson’s (1985) transaction cost theory(TCT) This allows us to examine the economic nature of TQM and its capacity toimprove organisational performance in terms of wealth Under TCT, TQM canbe defined as a specific organisational design option (Wruck & Jensen, 1994) Thus, its capacity to improve organisational performance lies in its ability to solve the firm’s organisationaldesign (OD) Specifically, following Milgrom and Roberts (1992),these problems are the information (coordination) and motivation (incentive) problemsarising in After a review of the literature on TQM and OD, we argue and conclude that TQMadoption and implementation must be consistent with OD Otherwise, thepotential benefits of TQM can be diluted by the increase in the level of residual loss(ex-post transaction cost resulting from the appearance of opportunistic behaviours fromthe employees) We analyse a sample of firms that have adopted TQM, and find empiricalevidence of complementarities when firms apply OD and TQM elements Our results show that firms that manage to exploit these complementarities obtain superiororganisational The paper is structured as In the next section, we analyse TQM’s capacity togenerate value and solve the OD problems arising in firms (information and motivationproblems) We then present the design of our empirical research project, specifically thefinal sample and the variables The penultimate section reports and analyses theresults The final section presents the paper’s main conclusions and Total quality management (TQM) as an organisational design (OD) optionThe origin of organisational design (OD) problems lies in the fact that firm resources havemultiple On the one hand, the presence of multiple owners implies the need On the other, their diverging interests lead to the appearance of 太长了,把分给我,我发给你好了。另:如果分高的话,你的毕业论文我可以帮你,我刚写完operations management的论文,虽然是全英文的,但可以帮你翻译

参考文献 [1] Hussain Z, Hussain N, Barber KAn Intranet based system as an enabler in effective project management andimplementation of quality standards: A case study[J] Journal of Engineeringand Technology Management, 2009,26(3):196- [2] Hussain Z, Barber K, Hussain NAn Intranet based system as an enabler in effective project management andimplementation of quality standards: A case study[J] Journal of Engineeringand Technology Management, 2009,26(3): [3] A ASC TELECOM: ASCWins Largest Call Center Project in Europe; ASC signs framework contract withDeutsche Telekom; 33 call centers with more than 10,000 agents will be equippedwith ASCs quality management software, INSPIRATIONpro[N] [4] ASC Wins Largest Call CenterProject in Europe; ASC signs framework contract with Deutsche Telekom; 33 callcenters with more than 10,000 agents will be equipped with ASCA'squality management software, INSPIRATIONpro[N] [5] Brünnler T, Mandraka F, Wrede CE, et Beobachtungen zur ?rztlichen übergabe auf der Intensivstation – einQualit?tsmanagementprojekt Medical shift change in an ICU – A qualitymanagement project[J] Intensivmedizin und Notfallmedizin, 2009,46(3):151- [6] Contract Awards: QualityScotland Wins Multiple Awardees Contract for Project Management ConsultancyServices[N] [7] DEPARTMENT OF INTERIOR ISSUESGRANTS NOTICE TO HAVE COST EFFECTIVE, LOCAL-LEVEL COST SHARE PROGRAM WITHNON-FEDERAL PARTNERS TO IMPLEMENT CONSERVATION, OTHER PUBLIC LAND MANAGEMENTPROJECTS FOR THE GOOD OF THE GENERAL PUBLIC AND PUBLIC RESOURCES, INCLUDING BUTNOT LIMITED TO, RECREATION, FISH, WILDLIFE, SPECIAL STATUS PLANTS, WATERQUALITY, CULTURAL SITES, HISTORICAL TRAILS[N] [8] DEPARTMENT OF INTERIOR ISSUESGRANTS NOTICE TO IMPLEMENT CONSERVATION, OTHER PUBLIC LAND MANAGEMENT PROJECTSFOR GOOD OF GENERAL PUBLIC, PUBLIC RESOURCES, INCLUDING BUT NOT LIMITED TO,RECREATION, FISH, WILDLIFE, SPECIAL STATUS PLANTS, WATER QUALITY, CULTURALSITES, HISTORICAL TRAILS[N] [9] FIRST FACILITATING AGRICULTURALRESOURCE MANAGEMENT SYSTEMS PROJECT TO HELP IMPROVE WATER QUALITY INWITHLACOOCHEE RIVER[N][10] Harte-Hanks Trillium Softwareand Syncsort combine Data Quality with Data Management; Alliance helpscustomers reduce project costs while providing high-speed transformation andaggregation[N][11] Sims N Natalie Sims: ProjectManager, Health Care Safety and Quality Unit, Australian Institute of Healthand Welfare Junior Vice-President, HIMAA Board of Directors[J] HealthInformation Management Journal, 2009,38(1):67-[12] A Northern IrelandWater is close to completing the Pounds 120m Belfast Sewers P It is amajor stormwater management scheme aimed at improving water quality in theLagan and Blackwater rivers, while reducing the flooding risk in Belfast, aswell as upgrading the sewer network to EU standards: 1[N][13] Notice of Availability ofBiotechnology Quality Management System Pilot Project Draft Audit Standard[Z]Federal Information & News Dispatch, Inc, 2009: 74, [14] MLOUKA S K B ProjectManagement and Total Quality Management : Complementary or confused?[J]Essachess : Journal for Communication Studies, 2009,2(3):81-[15] Project management of complexand embedded systems; ensuring product integrity and program (Briefarticle)(Book review)[M]//Book News, Inc, [16] A Sajan Releases NewVersion of Market-leading Translation Management System, GCMS(TM): GCMS 0aimed at improving the quality and speed of enterprise localizationprojects[N][17] Odesina V O Sickle cell painmanagement in the emergency department: A two phase quality improvementproject[D] ProQuest, UMI Dissertations Publishing, [18] Catarino M F L, Alves D C D S,de Jesus Pereira A M, et Software projects’ most importantactivities of quality management: A Delphi study[J] Communications of theIBIMA, 2009,11(7):60-[19] SOUTH FLORIDA WATER MANAGEMENTDISTRICT MOVES FORWARD WITH PROJECT TO ENHANCE EVERGLADES WATER QUALITY[N][20] Systems Analysis and Design:Techniques, Methodologies, Approaches, and Architectures[M] ME Sharpe, Inc,[21] Mehmood Z 和 S S Teaching QualityAssurance and Project Management to Undergraduate Computing Students inPakistan[J] [22] A Trillium Software:Harte-Hanks Trillium Software and Syncsort combine Data Quality with DataManagement; Alliance helps customers reduce project costs while providinghigh-speed transformation and aggregation[N][23] Baker J 和 M R UndergraduateQuality Management Project: Motorcycle Manufacturer Vendor Rating System[J]College Teaching Methods & Styles Journal, 2009,5(1):11-[24] USDA OPENS PUBLIC COMMENT ONBIOTECHNOLOGY QUALITY MANAGEMENT SYSTEM PROJECT[N]

管理英文文献

_050831/204788_计算机词典doc这里是3000多个。绝对够你用。都是信息技术词汇

每当企业成立后,明示或暗示采用了一种特殊的商业模式,描述了设计或创造价值,提供架构,并捕获它职业机制的一种商业模式的实质,是在德 - 罚款的方式,其中企业客户提供了价值,诱使客户支付的价值,并且将这些款项以得益它因此反映了管理层对客户所需要的假设,他们希望如何,以及企业如何能够最好地满足组织这些需要,得到报酬这样做,使这一条获益这个的目的是了解商业模式的意义,探索与企业战略,创新管理的联系,以及经济理论。

每当一个企业,它(直接或间接地雇用了一个特定的商业模式,介绍了设计和建筑的价值创造过程的机理、配送、捕捉它一种商业模式的本质是在德- 以精炼的企业提供满足客户需求的诱惑顾客支付的价值,并把这些付款给利润这反映了管理的假设顾客想要什么,他们要如何,企业如何才能最好地满足这些需求的组织,得到付费,赚钱这篇文章的目的是要理解的重要性,探讨了它们之间的商业模式和经营策略,创新的管理,和经济理论。

经管类英文文献

请下载附件吧,文献已给你上传,文章较短,2011年出版,寻找不易,还望采纳 Does Education Affect Economic Planners' Marketing Management Style?

建议你使用google直接搜索英文的关键字,可以直接找到英文版的。 另外可以查找香港类似的网站或报道,一般会带有中英两个版本, 就不会出现翻译的问题。再者国内的一些大型官方网站也都附带了英文的界面。

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